• support liaising with guests from inquiry through to room reservation and up to the entire stay at the hotel
• enhance the efficiency of the hotel staff in every area, including room sales and internal processes.

A phone system can only meet a multitude of requirements if all of its elements are perfectly suited for its intended task and, at the same time, form an integrated system that can work together with other hotel systems, such as the hotel software and the access control system. Apart from the standard hotel-related functions the hotel phone systems of Assono offer some distinctive features:

Guest room features*

• Quick dial to the Reception desk and other hotel services
• Dial rooms by room number
• Check-in, check-out
• Wake-up alarm
• Message management (voice mail)
• Call barring and enabling
• Inter-room call barring and enabling

Staff features *

• Room status indication
• Wireless connection
• Gate control
• Central phone directory
• Phone sales support
• Mini bar inventory management

The phone system can interface with the hotel (Front Office) system, so it can automatically initiate, finalize and invoice services used by the guests, which results in easy operation and also circumvents guest complaints on account of invoicing errors and the non-payment of services.

*Availability of guest and staff services is subject to the type of PBX, the guest room and staff phone models and the integration environment.